Goldstein Market
Date of publication: 27 March 2020
Global Chatbot Market Outlook 2025- by Goldstein Research
According to Goldstein Research, global chatbot market is expected to reach USD 834.5 million by 2025
According to Goldstein Research, global chatbot market is expected to reach USD 834.5 million by 2025, expanding at a CAGR of 24.5% over the forecast period through 2025. Growing applications and solutions to facilitate customers majorly boost the market growth. Various e-commerce industries are adopting Chatbot for marketing and sales purposes which further impact positively on the revenue of this industry.
Global chatbot market segmentation has been done on the basis of chatbot type, application type, organization type, end-user and geography. Based on organization type, standalone chatbots accounted for the highest market share of 64.5% in 2016 and will continue to dominate the market during the forecast period and the web-based Chatbot market is projected to witness fastest growth at a CAGR of 36.6% over the forecast period. Global Chatbot market is dominated by North America with more than 48% market share. On the other hand, Asia Pacific chatbots market is also projected to demonstrate a highly promising CAGR over the forecast period.
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Market Segmentation

On the basis of our in-depth analysis, Global Chatbot Market can be segmented as follows:

By Chatbot Type

  • Standalone
  • Web-based

 By Applications Type

  • Bots for Service
  • Bots for Social Media
  • Bots for Payments/Order Processing
  • Bots for Marketing
  • Other (Gaming etc.)

By Organization Type

  • Small and Medium-Sized Enterprises (SMEs)
  • Large Enterprises

By End Users

  • BFSI Sector
  • IT and ITEs
  • Healthcare Sector
  • Travel and Tourism
  • Media and Entertainment
  • Retail and ecommerce Industry

By region

  • North America (US, Canada) {Market Share (%), Market Size (USD Billion, Adoption Rate (%)}
  • Global (UK, France, Italy, Germany, Spain, Hungary, Sweden, Russia, Poland and Rest of Global) {Market Share (%), Market Size (USD Billion), Adoption Rate (%)}
  • Middle East and Africa (GCC Countries, North Africa, South Africa and Rest of Middle East & Africa) {Market Share (%), Market Size (USD Billion), Adoption Rate (%)}
  • Latin America (Brazil, Mexico and Rest of Latin America) {Market Share (%), Market Size (USD Billion), Adoption Rate (%)}
  • Asia Pacific (China, Japan, India, Singapore, South Korea, Global, New Zealand and Rest of Global) {Market Share (%), Market Size (USD Billion), Adoption Rate (%)}
  • Rest of the World {Market Share (%), Market Size (USD Billion), Adoption Rate (%)}
“Global Chatbot Market Outlook 2024” by Goldstein Research contains detailed overview of the Global Chatbot market in terms of market segmentation by chatbot type, application type, organization type and end-users.
Further, Global Chatbot Market Report encompasses the industry growth drivers, market challenges, risk analysis, market attractiveness, BPS (Base Point Scale) analysis, Porter’s five force model and SWOT analysis. This market report also includes competitive outlook of some of the major players profiling of companies such as Apple, Google, Samsung, Microsoft, Amazon, Facebook, Baidu, Kik, WeChat, Babylon Health, Haptik, Inc., Pandorabots, Inc., Slack Technologies, Inc., SRI International, etc. The company profiles include business strategy, geographical revenue distribution, major information of the companies which encompasses business outlook, products, services and industries catered, financial analysis of the company and recent developments.
Overall, the report represents the Global Chatbot market trends along with market forecast that will help industry consultants, technology providers, existing players searching for expansion opportunities, new players searching possibilities and other stakeholders to align their market centric strategies according to the ongoing and expected trends in the future.
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